Please note that Loose Weight With Hoodia cannot be held responsible for any goods lost during transit or when going through customs.

Due to the exclusive nature of our products we cannot always be 100% sure of the customs laws of your country, nor whether your customs will find delivery acceptable. You as the customer are responsible to check your local and national laws before placing your order with looseweightwithhoodia.com. We will always ship your orders in discrete packaging and disclose your shipment on the address label only as “dried herbal samples” with the products inside correctly identified by scientific name.

We will not under any circumstances falsely label the products we send, so please do not even ask us to do this. Loose Weight With Hoodia will not knowingly dispatch goods which are unacceptable to customs in your country, but again we can not know the laws of every country in the world and suggest you check with your customs office before placing your order.

All orders are shipped Express Mail Service. We guarantee orders will arrive or they will be replaced. In order for this guarantee to be honored we must be able to track your package with your local EMS office. If we can not track your package online with your postal service then all guarantees are null and void and shipping will be at your own risk. We continually try to improve our tracking capabilities and guarantee to better serve you as our customer. We therefore ask that if you do not see your country listed below in our tracking table below that you email us a link to your postal tracking system for your country. We will then ad this link to our table and begin honoring guarantees to your country.

List of countries and tracking links

Canada
https://obc.canadapost.ca/emo/basicPin.do?language=en

Switzerland
http://www.swisspost.com/en/index/uk_privatkunden

 Others.
If you check this link and you are not able to track your order we cannot guarantee its arrival.
http://ice.auspost.com.au/OtherTrackLinks.asp

We make serious efforts to track the delivery of every order, however are always grateful for your e-mailed confirmation of safe receipt. We appreciate any and all feedback you can give us on your shipment, and our products, your input helps us to provide better service to you over the years to come.